Warranty and Defect Claims
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Your satisfaction is important to us. Cooney Golf products come with a warranty that covers defects in material or workmanship.
- Covered Products: This includes all golf shoes, bags, and apparel items such as polos, hats, and gloves.
- What’s Not Covered: Normal wear and tear, damage caused by misuse, or accidental damage.
- How to File a Claim:
- Contact customer support by phone, chat, or email with your order number, product details, and description of the defect.
- Provide clear photos of the defect if requested.
- Our team will assess and may request return of the product.
- Processing Times: Warranty claims generally take 10–14 business days for resolution; you may receive a replacement, repair, or refund.
We aim to provide quick and fair solutions to keep you playing in quality gear.
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